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GENERAL

ADA Compliance - Audio Eye

The Americans with Disabilities Act (ADA) requires certain businesses to make accommodations for people with disabilities. This includes providing web content that is accessible to individuals that may have difficulty interacting with a website.


The AudioEye widget enables Hibu websites to meet the ADA compliance guidelines through a combination of advanced automation technology and human touch.  Plus, AudioEye protects our clients against ADA lawsuits and fines.

View AudioEye Build Notes

GDPR

GDPR compliance does not apply with respect to a website for a US business that is not directed to EU customers.


By way of summary, the GDPR generally applies to businesses located within the EU, and to businesses located outside of the EU that offer goods or services to residents of the EU.


The GDPR applies to US businesses if they (i) handle personal data of EU residents who are within the EU at the time of data collection; and (ii) are marketing specifically to EU residents.

Identifying Hibu Smart Site in Salesforce

  • Once copywriter selects the Smart Site layout, Salesforce users will be able to both identify and if necessary report clients that have a Hibu Smart Site by two new fields (added 3/6) and shown on the Website Product layout in the General Information Section.

 

Pixels FAQ

  • What specific types of third-party pixels and cookies does Hibu utilize on our websites

    Hibu, uses 3rd party pixels and cookies in your Hibu website to improve the effectiveness of the digital marketing programs we provide to you, helping to generate more leads.  These include industry standard pixels and cookies including the Meta and Google pixels.

  • Does Hibu share pixel data with any third parties, such as Meta's Pixel or Google Tag Manager, before notifying users or obtaining their consent?

    There is a Privacy Policy link in the footer of each page of your website: https://policies.hibuwebsites.com/privacy-policy.  That Policy gives notice to users that data collected via cookies, pixels and other similar technologies may be shared with third-party service providers and other advertising companies to enable them and us to better target ads to customers and prospects of your business.

  • Is the collection of pixel data addressed in the Hibu privacy policy?

    Yes.  See above question and answer.

  • Does Hibu have a process in place to evaluate and approve the use of tracking pixels?

    Yes, Hibu has a process in place to evaluate and approve the use of tracking pixels that we place on your Hibu website. 

  • Are consumers or users able to opt-out?

    There is a Do Not Share My Information link in the footer of each page of your website to a Cookie Policy: https://policies.hibuwebsites.com/cookie-policy.  That policy provides information and links for users who wish to opt out.

  • Can we remove pixels on request?

    Yes, but we do not recommend removing them, as that can negatively impact the performance of your digital marketing campaign. 

Restrictions

  • Prohibited Verticals 
  • Online Gambling 
  • Prescription drugs, uncertified pharmacies 
  • Drug related products *  
  • “Hate speech,” discriminating, or inflammatory language/messages (ie KKK, skinhead, etc.)

  • Permitted Verticals with provisions
  • Adult sites (clubs, retail, novelty) are permitted provided they do not contain pornographic, sexually explicit, or violent content and follow the same print image cropping guidelines 
  • Plastic Surgery sites may contain before and after images, only if client provides or is able to supply signed consent forms to verify proof doctor has permission to use patient images
  • The following verticals are permitted for Hibu sites provided site owner does not include an online purchase option: 
  • Guns 
  • Ammunition 
  • Gun accessories 
  • Paintball gun 
  • Knives 
  • Vaping 
  • E-cigarettes 
  • Nonprescription drugs (ie. vitamins/shakes) 
  • Weight-loss drugs (ie. vitamins/shakes)

  • Contact Stephanie Kennedy or Paul Altobelli concerning the following
  • Holistic healing oils (cannabis / CBD included)
  • Marijuana Related Sales and Products

 


Smart Site Client Eligibility

  • Hibu Smart Sites functionality will apply to Standard, and Pro and packages .
  • Hibu Smart Sites will only be available to new and upsell eligible clients.
  • Initially, existing Next Gen clients will not have the option to upgrade to a Hibu Smart Site at time of launch.
  • Future considerations will be made, likely with new product catalog (CPQ).

 

Smart Site HWP Platform and Permissions

  • Smart Sites are built with the Hibu Website Platform (HWP) 
  • Sites clients may access and edit their website (DIY) using HWP via Dashboard (hibu.com-->Client Login-->Tools-->Manage Website
  • HWP DIY permissions for Smart Sites clients 
  • Edit Site (including adding pages, images, copy, etc)
  • Header HTML
  • The Header HTML feature allows client to add HTML, CSS, or JavaScript to the header <head> section of their site.
  • Site SEO
  • Republish
  • 301 Redirect
  • Blog (if applicable) 
  • Online Store (if applicable
  • Customize 404 page
  • This page is shown when a user visits an invalid URL on the website. Client may customize it to add their own message and redirect site visitors to another page on the site in place of the generic default displayed 404.
  • Access to  Hibu Websites Help Center
  • HWP permissions for Hibu employees are specific to defined roles and associated responsibilities and may include access to: 
  • Edit Site (including adding pages, images, copy, etc)   
  • HTML / CSS
  • Header HTML
  • The Header HTML feature allows client to add HTML, CSS, or JavaScript to the header <head> section of their site.
  • Site SEO
  • Publish (which include options to add custom domain)
  • Republish
  • Site backup
  • Add SSL 
  • Blog (if applicable) 
  • Online Store (if applicable)
  • Customize 404 page

 

Smart Site Packages

  • Standard Smart Site
  • Includes:
  • Up to 10 pages of content (home, contact, 8 interior pages)
  • In addition to the 10-pages 
  • One (1) About Us page (included with Listing Management product) - does not count toward the overall page count
  • Blog  - added on request - does not count toward the overall page count
  • Reviews page included with Reviews product - does not count toward the overall page count
  • Assist
  • Additional location pages, not including Contact Us page, do not count toward the overall page count
  • A location page is associated with a physical location -- an address -- and not a geographic area, like a town, city, county, etc.
  • A location page includes a map, contact information, and contact form. It may include payment option icons, confidence icons, and the like. Ideally, additional location pages should mirror the contact design and layout as created at initial build.
  • Hibu will NOT build pages specific to a geographic area, known as geo pages, service pages, doorway pages, etc.
  • DIY acccess
  • Client may add upwards to 300 additional pages using the DIY 

 

  • Pro Smart Site
  • Includes:
  • Up to 15 pages of content (home, contact, 13 interior pages)
  • One (1) About Us page (included with Listing Managment product) - does not count toward the overall page count
  • Pop-ups not associated with inSITES or the video splash widget are to be counted toward the overall page count
  • Client may add upwards to 300 additional pop-ups using the DIY tool after the site has been published
  • Blog  - added on request - does not count toward the overall page count
  • Reviews page included with Reviews product - does not count toward the overall page count
  • Online Store  - added on request - does not count toward the overall page count
  • Up to 10 product skus
  • Additional location pages, not including Contact Us page, do not count toward the overall page count
  • A location page is associated with a physical location -- an address -- and not a geographic area, like a town, city, county, etc. 
  • A location page includes a map, contact information, and contact form. It may include payment option icons, confidence icons, and the like. Ideally, additional location pages should mirror the contact design and layout as created at initial build.
  • Hibu will NOT build pages specific to a geographic area, known as geo pages, service pages, doorway pages, etc.
  • inSites
  • Assist
  • DIY Access
  • Client may add upwards to 300 additional pages using the DIY tool after the site has been published


  • Pages excluded from the total page count are as follows:
  • About Us​
  • Blog​
  • Contact us and all additional location pages​
  • ECommerce​
  • FAQs​
  • Request form (does not include custom forms)​
  • Reviews


 

  • 5-Page Add-On
  • (1) 5-pg Add-On available for Pro Smart Sites at time of purchase only
  • Add-on not available for Standard

 


  • Page topics, content, details, and imagery submitted at point of sale or consultation will be incorporated in 1st proof - contingent on access to and quality of assets provided 
    • Content received after POS or consultation will be added after post 1st-proof 
  • Clients may request to add pages at any given time to meet thier full product page allotment
  • Hibu will not include "coming soon" / "under construction" pages in anticipation of forthcoming content 
    • Pages requested without client provided content (gallery page, tema member bio) can be built later with client input 
  • Hibu will not create a "splash page" (aka entrance page, gateway page, site under construction page, etc) 
  • Client may add unlimited pages using the DIY tool after the site has been published 

Smart Site Value Proposition

  • Why does a small business owner need a Hibu Smart Site?
    • Your Website is your business: It’s your storefront, your office, your showroom and your best salesman online. It’s the destination for almost all your other digital marketing, and your platform to tell customers why they should choose you. Hibu Smart Sites provide Businesses with professional looking websites, strategically designed to promote consumer engagement and transactions.
    • Data Driven Designs: Hibu knows the best way to draw in potential leads, engage them and turn them into paying customers. Hibu has published more than 100k websites, which allows us to use data and its experience to help guide you on what you should feature on your website so that it can generate you as many leads as possible.
    • Hibu Smart Sites speak Google: Hibu Smart Sites leverage the latest technology to ensure that your website is Google compliant. While Google does not care what your website looks like, it does expect that your website is secure, mobile optimized and loads quickly. Moreover, Google expects your website includes machine-readable data optimized so search bots can easily crawl, categorize and serve specific information from it. Hibu Smart Sites have you covered.
    • Voice Search Readiness: Is your website built for Voice Search? Voice search, be it through Amazon Alexa, Google Home or a voice search on your phone, continues to grow at an extremely rapid rate. It is more important than ever to ensure that your website is ready and eligible for voice search. Hibu Smart Sites are built for voice search.
    • Trust is Built through Consistency  If a consumer wants to know what time your business closes on Friday, but your website, Google and Facebook all have different information, that same consumer might become frustrated and take their business elsewhere. Hibu Smart Sites have the technology in place to keep your business information consistent and in sync, which not only helps consumers, but is extremely important to Google as well. Hibu Smart Sites allow you to make a change once and it will automatically update Google, Facebook and your website in near real-time.
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